Contact information

Contact Information

We’re here to help.
MyDrivix is a Halifax-based small business focused on reliable products and responsive support.

Business Information

Business Name: MyDrivix Auto
Address: 3400 Dutch Village Road, Halifax, Nova Scotia, B3N 0E7, Canada
Email: info@mydrivix.ca
Support Hours: Monday – Friday, 10:00 AM – 6:00 PM (AST)
Website: https://mydrivix.ca

How to Contact Us

For any questions regarding your order, product usage, shipping, warranty, or returns:

Our team responds to most inquiries within 24 business hours.

If your message concerns product support, including a photo or short video helps us solve the issue faster.

Local Support

Our customer support team is based in Halifax.
We do not outsource support or use automated call centers.
You’ll speak with someone who is familiar with our products and real Canadian driving conditions.

If you are located in the Halifax area, we may be able to assist with local pickup exchanges or faster replacement processing (by appointment, depending on inventory availability).

Shipping Information

All orders ship from Halifax, Nova Scotia.
We primarily use UPS and Canada Post depending on destination and service availability.

Every order includes:

  • Tracking
  • Estimated delivery updates
  • Support if delays occur during transit

Need Help Now?

We’re ready to assist.
Email: info@mydrivix.ca
Response time: within 24 business hours